Windshield Replacement Questions and Waiving Deductibles

Insurance FAQs

These FAQs cover the insurance basics for auto glass repair and replacement. You should always refer to your policy for more detailed information.

Will checking my deductible or inquiring about auto glass claims raise my insurance rates?

Asking your insurance provider about your policy coverage and deductibles is generally not considered a claim. To be certain, please refer to your insurance policy.

Will filing an auto glass claim count towards my insurance policy?

In many cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific coverage.

What if I only have liability coverage on my vehicle?

Because liability insurance only provides coverage for damages to another vehicle, auto glass services are not covered under your liability policy. Chapman Auto Glass offers multiple payment options including cash, Visa, MasterCard, Discover and American Express.

Will all insurance companies waive my deductible if my windshield is repaired rather than replaced?

Many insurance companies cover windshield repair at 100% coverage with no deductible. A representative will be happy to help you with your questions regarding insurance coverage.

Call us at 505-228-5869 for more information. Contact your agent and/or insurance provider or refer to your insurance policy to confirm your specific coverage.

What if my deductible is the same or more than the auto glass service?

You can pay for the work yourself. Chapman Auto Glass offers multiple payment options including cash, Visa, MasterCard, Discover and American Express.

Do I need to contact my agent or insurance company before I contact Chapman Auto Glass?

No, we can do that for you. We’re experts at verifying coverage, filing the claim and handling all the paperwork. We will contact your insurance company and submit the claim on your behalf.

Our Auto Glass Service Is Insurance Approved

Chapman Mobile Auto Glass Repair and Replacement is an approved and preferred provider for most of the major auto insurance providers. We can bill your insurance provider directly, so you get your auto glass repair or replacement taken care of with no money out of pocket above your deductible (if applicable). If you carry liability coverage only and therefore do not have glass coverage, our services are affordably priced and we accept Cash, Visa, Mastercard, American Express and Discover. We no longer accept checks and apologize for any inconvenience.

Happy Customers

What does that mean to you the customer?
Simple – it means less down time for you and your vehicle. It means your damaged auto glass is being replaced using a quality replacement. If it is a vent glass, quarter glass or back glass it will be installed with Dow Adhesives. The same brand and quality of urethanes and primers used by 80% of the original vehicle manufacturers in the world.

Because we strictly adhere to all time and temperature requirements of the manufacture, in shop service may be required during times of inclement weather such as rain, snow or temps below the recommended levels. Ignoring these factors will greatly increase your chances of problems including failure of your windshield’s retention.

Ultimately, it’s your car and you have the right to select any windshield replacement facility you choose. So call the best, Chapman Mobile Auto Glass at 505-228-5869. You will be glad you did.

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