The Difference Between a High and Low Quality Windshields

The Difference Between High and Low Quality Windshields

Americans Love Generic Prescription Drugs, Copy-Cat Handbags,
and Knock-Off Name Brands…
One of the Most Important & Overlooked Safety Features in Your Vehicle
Is Right In Front of Your Eyes

The Difference Between High and Low Quality Windshields

You’re on the road this summer and a rock bounces up and puts a big crack in your windshield. No big deal, you can you wait until winter to fix it, right? No.

A car’s windshield acts as one of its most important safety features during an accident, rollover or collision. In a collision, a properly installed windshield keeps you in the vehicle and acts as a backboard for the passenger side airbag. In a rollover accident the windshield supports the roof of your vehicle and prevents it from collapsing and injuring the vehicle’s occupants.

Okay, so it’s time to replace the windshield, but what are the choices and how important is this really? There are two types of auto glass: OEM glass (Original Equipment Manufacturer) and non-OEM glass, or what many people refer to as aftermarket glass. OEM suppliers are trusted by auto manufacturers like GM, Chrysler, Toyota, Ford, etc. to provide quality controlled windshields that are a perfect match and fit for their vehicles. OEM glass suppliers spend hundreds of millions of dollars in research and development, using computer-assisted engineering and design programs (CAE and CAD) to ensure quality windshields for their vehicles. Each OEM windshield goes through rigorous and thorough surface contour and optical quality checks as it moves down the assembly line. Auto glass parts produced by OEM Manufacturers consistently fit better and adhere to the same standards for fit and finish as the glass that is originally installed when the car is built.
There are significant quality differences between original equipment manufactured windshields and aftermarket auto glass. So why then, would anyone go to a shop that uses aftermarket glass when you need to replace your windshield? The after market shops will tell you that their product is the same quality as an OEM windshield. Wrong. Non-OEM auto glass manufacturers make copies of OEM auto glass parts. These copies have to vary slightly from the OEM part due to the fact that OEM parts are patented and the designs are protected and trademarked. Non-OEM suppliers must make significant differences in their product so that they do not exactly copy the glass used by GM, Chrysler, Toyota, Ford, etc. to avoid being sued for copyright fraud.

Many auto glass shops use non-OEM parts because they are significantly cheaper to buy. These savings are not always passed along to the consumer, nor is the consumer told the parts being installed are of a lesser quality. Aftermarket glass parts also are not accepted by new car manufacturers for warranty claims and violate the repair requirements of many leasing contracts. It is common after installation for non-OEM or aftermarket parts to have fit and finish problems like air leaks, water leaks and stress cracks.

“Almost 70% of the automotive windshields that we see (that have been previously replaced) were improperly installed,” says Nik Frye, Vice President of Sales for Glass America. “This is important to note, because in a front-end collision, the windshield can provide up to 45% of the structural integrity of the cabin of the vehicle. In a rollover, that number can be up to 60%. If customers use OEM glass, a high quality polyurethane adhesive system with a one hour cure time, and a trained, certified technician – then this will greatly improve their chances of getting a safe windshield installation.”

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Never replace your wipers again !?

This would be a great improvement over buying new wiper blades every couple of months.

McLaren, maker of the famed F1 supercar of the 1990s, as well as the modern-day 12C and P1, told U.K. newspaper The Sunday Times that it is currently working on a windshield that uses military-derived technology to clear rain and road debris from the windshield without the use of a wiper.

How might a wiper-less windshield work? Theoretically, high-frequency sound waves would blast water droplets and other debris from the window.

Frank Stephenson, McLaren’s chief designer, explained the origin of the idea to the Times:

I asked [a military source] why you don’t see wipers on some aircraft on when they are coming in at very low levels for landing.

I was told that it’s not a coating on the surface but a high frequency electronic system that never fails and is constantly active. Nothing will attach to the windscreen.

The benefits of such a system are numerous. Aside from increasing driver visibility, McLaren’s wiper-less windshield will eliminate the added weight and energy consumption of windshield wipers, helping tighten lap times at the track and increase fuel economy on the streets.

The report in The Sunday Times indicates McLaren’s intention to release the technology to the public in the coming years, though McLaren told The Huffington Post that the technology is currently “just an idea with no confirmed date of introduction.”

Nonetheless, McLaren’s wiper-less windshield will likely have to jump some hurdles before it can ever be offered in the U.S. As Federal Motor Vehicle Safety Standard 104 reads, “Each vehicle shall have a power-driven windshield wiping system that … [has] at least two frequencies or speeds.”

The National Highway Traffic Safety Administration told The Huffington Post that McLaren’s proposed technology “has not been fully developed,” and that “there is not enough information available at this time to determine whether the product would meet existing, applicable federal motor vehicle standards.”

But if McLaren’s yet-to-be unveiled system replaces the traditional wiper with sound waves, as some have speculated, it’s likely the technology will fail to meet the standards set by FMVSS 104.

The National Highway Traffic Safety Administration informed HuffPost that it considers revising safety standards when its own data and research indicate a needed change, or if a petition is filed asking for a change. Such a petition has yet to be filed regarding the standards set out by FMVSS 104, the Safety Administration said.

As ludicrous as it seems that this regulation may prevent McLaren’s non-wiper tech from entering the U.S., other innovative technologies have been excluded from the U.S. market for similar reasons.

Audi, for one, is hoping the Safety Administration will overturn a regulation requiring all cars to offer headlamps with both high and low beam settings. The company’s Matrix LED headlights, which Bloomberg Businessweek describes as “being made up of numerous LED bulbs that dim or brighten individually based on what cameras and sensors in the car see ahead,” aren’t currently offered on U.S.-market Audis, though they are available elsewhere, due to the fact that the system is dynamic and does not offer the dedicated high and low beam settings U.S. regulations require.

Also on HuffPost:

Chapman Auto Glass & Windshield Replacement Services Keeping you informed.

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Rock Crashes Through Windshield On I-40

I thought I would post this and remind everyone that these types of things happen more than you would think and can happen right here in New Mexico.

ALBUQUERQUE, N.M. —As if battling winter driving conditions wasn’t tough enough, one New Mexico man said he’s now dodging rocks as well.

The drive along Interstate 40 took a different turn Wednesday for Pablo Baca when a large rock came crashing through his window just before rush hour.

“I thought someone was shooting at me,” Baca said. “I got covered in glass, got a few pieces in my arm.”

The rock came from a pedestrian crossing above the highway. Baca said he believes a group of kids tossed the rock onto his car.

“I hope they pay for it somehow,” Baca said.

Luckily, he and his wife are OK.

Read more:

Get you auto glass replacement done in no time, we come to you. Chapman Auto Glass Repair

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Has a car wash or quick lube approached you about windshield repair?

This is very prevalent in the southwest because of the sand storms, rural areas and consumers being unaware.

Do you ever wonder: If it is free, why do they require me to have Insurance?
Remember: If it sounds to good to be true, it probably is!

LAS VEGAS – Windshield damage happens frequently in Las Vegas. Chips, cracks and worse occur when rocks and debris hit your windshield.

Scam artists are trying to capitalize on the threat of windshield damage. The scammers are accosting drivers at car washes and gas stations and telling them their windshields need repair, even if they don’t. The scam is so prevalent, it even has a catchy name: windshield bullying.

According to industry experts, these scammers will bully people into getting work done. They use scare tactics such as saying the victim’s safety is in jeopardy. Once these scam artists have played on their victim’s fears, they make their sales pitch.

“They try and pressure them and say they’re going to be free,” said Steve Parker with Safelight Auto Glass. “Nothing’s free in the world.”

This unnecessary service may not cost you a dime at the time, but in the long run, all insured drivers pay, because this is insurance fraud.

“The more claims the insurance companies pay up, everybody has to pay more insurance. They aren’t in the business to lose money, and they won’t,” Parker said.

Your premiums go up every time someone commits insurance fraud. The crime is becoming increasingly common. In states like Florida, Arizona and California, insurance fraud is a rampant problem. Experts say it’s only a matter of time before Nevada sees an increase in fraudulent activities.

Many people in Las Vegas have already experienced windshield bullying. 8 on Your Side conducted an undercover investigation where these acts allegedly occurred, but was not solicited.

For Albuquerque Auto Glass Repair call Chapman Auto Glass today!

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Cyclist: Driver Didn’t See Me Stuck in Windshield

A Wisconsin man who became lodged in the windshield of a car that struck him said he turned to the driver and said, “Hello, I’m the guy you hit on the bicycle.”

The driver did not respond, but continued on, running a stop sign and hitting another vehicle before he arrived home, the cyclist, Steven Gove, told HTR Media about the Saturday incident ( ).

The man finally noticed Gove when he stopped the car outside his home.

“He looked at me and said ‘Who are you? What are you doing in the car?'” Gove said. “He started freaking out: ‘I’m going to jail, I’m going to jail.'”

The man then locked the car doors and went into his home. Gove, whose body had gone most of the way through the windshield, then pulled his knees and feet into the car.

“I righted myself and got out,” he said. “I unlocked the passenger’s side door and started walking down the street.”

A witness had called police, who found Gove as he was walking and took him to a hospital. Doctors removed glass from Gove’s eyes and treated him for other cuts to the head and leg.

The driver, a 20-year-old Manitowoc man, was found at the home and treated at a hospital for a serious cut to the hand. He hadn’t been formally charged as of Tuesday morning, but he was facing several preliminary charges, including suspicion of drunken driving, suspicion of hit-and-run causing injury and suspicion of failing to render aid.

Gove, a 56-year-old newspaper carrier, was shocked that the driver didn’t see him on his three-wheeled delivery bike.

“I was wearing my blue overcoat with my neon reflective vest,” said Gove. “I had my front and rear flashers on. I have no idea why he didn’t see me.”

A 50-year-old Green Bay man died in a similar accident in 2007. Steven Warrichaiet was sentenced to 15 years in prison for hitting Tyrone Ware, driving home with Ware’s body lodged in the windshield and leaving Ware in the garage while Warrichaiet went inside and fell asleep on the couch. An autopsy showed Ware died instantly of spinal injuries.


Information from: HTR Media,

Hopefully nothing this unfortunate happens, but if you ever find yourself needing Albuquerque windshield replacement and/or auto glass repair services contact Chapman Auto Glass.

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Welcome to Chapman Auto Glass

Welcome to Chapman Auto Glass

About Us Auto Glass Replace Repair Albuquerque

Welcome to Chapman Auto Glass and our Blog!

We hope you will find our posts useful, informative and helpful to you if or when you or someone you know are faced with the need for auto glass service.

I thought I would start with a few items that most of the general public is not aware of or are many times misinformed about.


The windshield of your car is much more important than you may have expected. Here are some reasons why you should get a cracked windshield replaced or a chip repaired by a professional auto glass technician.

  1. Your car’s windshield helps keep you and your passengers in the car during a car wreck. – The windshield of our vehicle provides a “shield” for you and your passengers. If your windshield is compromised with either a crack or a chip it can severely increase your chances of injury during a car accident. Get your windshield
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    replacement today and protect yourself and your loved ones from and unexpected accident.

  2. The windshield plays an important part in the passenger side air bag functioning properly. – Now that most cars come with airbags on the passenger side of the vehicle it becomes even more
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    crucial to have a solid windshield. If your windshield is cracked or chipped it won’t provide the passenger side airbag with the support it needs to pin the passenger to their seat to avoid being thrown from the vehicle. If the air bag doesn’t have the proper support from the windshield it could result in the passenger being seriously injured or death.

  3. A Windshield is a structural part of your vehicle and gives support to the roof of the vehicle. – If your windshield is chipped or cracked it will not prevent the roof from caving in on you during an accident. It may not seem like

    getting your windshield repaired is a big deal but it could

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  4. The use of glass in automotive industry plays a more significant role in the design of the vehicle today than at any time in history. Other than safety the windshield is utilized for many options on today’s cars such as rain sensors, heated wiper park area, Lane Departure Warning Systems, Adaptive Cruise Control, Acoustic Interlayers, Heads Up Display (HUD), antennas, and several others options.
  5. EVERY, and I do mean EVERY windshield replacement requires the vehicle to remain parked for a period of time
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    to allow the urethane to properly adhere and cure. There is NO urethane on the market that will allow for a vehicle to be driven any sooner than 45 minutes (dual airbags) and 30 minutes (driver side airbag only) at the absolute MINIMUMN.

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Worry Over Windshields

Your vehicle’s windshield plays a very important role in keeping you safe when you’re behind the wheel. In the event of an accident, windshields can prevent occupant ejection, prevent roof collapse in the event of a rollover, and can be a critical component in airbag deployment. Windshields that are improperly installed can compromise your safety, and the safety of everyone in your vehicle. When you need windshield replacement or repair, it is important that your windshield is installed by qualified technicians who use the best quality glass and adhesive system.

The experts at Chapman Auto Glass will have an experienced professional technician assess your vehicle’s needs, help you select the proper glass for your vehicle, and will install your glass with a top quality adhesive system, and professional workmanship. Chapman Auto Glass technicians will take the time and care necessary to do the job properly. Your safety is top priority!

There are four important safety functions performed by the windshield that every vehicle owner should be aware of:

  1. Provides clear visibility of the road. Windshields can become pitted and scratched from small dirt and sand particles as well as fractures/cracks caused by pebbles and stones. If left unattended, this pitting can affect vision.
  2. Support passenger-side airbag during deployment. It is possible for an improperly replaced windshield to become detached from the vehicle in an accident. In the event the windshield becomes detached, the airbag will not deploy properly.
  3. Cushions blow and keeps vehicle occupants contained in a crash. Windshield glass may break in the event of an accident, but the polyvinyl layer is flexible and cushions impact if an occupant is thrown forward. More importantly, it also keeps passengers within the vehicle prevention ejection and reducing the risk of injury – or worse – in the event of being ejected from a vehicle.
  4. Increase structural integrity of the vehicle. Over time, the design and manufacturing of vehicles has changed dramatically. In the past, the steel structure of the vehicle design provided the structural integrity required in the case of an accident or a rollover. Due to the use of lighter materials and newer streamlined vehicle designs, the windshield now provides much of the support that prevents the roof’s collapse during vehicle roll-overs.

Certified Safe

You can be assured when you trust the technicians at Chapman Auto Glass that your glass replacement is Certified Safe.

Our aim is to set a high standard of quality workmanship in the replacement of auto glass to restore your vehicle to OEM specifications for structural integrity and appearance. Our Auto Glass Technicians undergo continuing education through our technical trainers/advisers to keep them informed of new advances in the auto glass replacement industry as well as advances in auto design.

Chapman Auto Glass is concerned about the safety of automobile passengers and will not perform a glass replacement that will compromise any OEM safety standards.

A visual and comprehensive inspection of your vehicle will be performed prior to and during any auto glass replacement to determine if there is any vehicle conditions that will comprise structural integrity of the vehicle. Any condition identified will be discussed with you, and if you decline to have the unsafe condition repaired,Chapman Auto Glass may refuse to continue with the replacement until such condition is corrected.

Same Materials

With Chapman Auto Glass, you can be guaranteed that no matter which location you visit, your windshield will be replaced using the same high quality Dow Automotive products which meet all applicable OEM standards.

At Chapman Auto Glass we use urethane adhesives that meet OEM standards. All of our installers utilize glass preparation products to chemically prepare the glass bonding surface and eliminate bond degradation on your vehicle. Body primer is also applied to the painted surface of your vehicle to promote adhesion of the replacement glass to the body. This insures that the structural integrity of your vehicle is maintained.

There are many products available to auto glass replacement shops with varying specifications and results. Chapman Auto Glass specifically uses Dow BETASEAL Express and BETASEAL One. These products are advanced-cure urethane adhesive with enhanced chemical cross linking to speed bonding for safe drive-away times of 1 hour in temperatures up to -17C.



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Brian, The windshield looks Great! Thanks for working us in we really appreciate it. Thanks Again!

Nora - Albuquerque
On Sunday Dec 30th 2012 I was returning to my home in Rio Rancho from a Christmas trip to spend time with our family in Colorado. We were traveling on I-25 when a large chunk of snow and ice flew off of a vehicle in front of us which hit and destroyed the windshield in our 2007 Honda Odyssey. After gathering our wits, we drove slowly into Rio Rancho and called around to most of the glass shops listed in the phone book with no luck as it was a Sunday. When we called Chapman Auto Glass we did not get an answer but they did have voice mail and we left a message. Within 15 minutes we received a call back from them. Although they did not have the windshield for our vehicle in stock Brian was able to get the windshield from his supplier, replace the windshield, and get us back on the road that same day. We were not expecting to be able to get our windshield fixed on a Sunday. We greatly appreciate Chapman Auto Glass going above and beyond what anyone could expect.

Dan - Rio Rancho
I was driving home from work today and I heard the Carfax radio commercial that is running on the radio and I decided to send you this letter to hopefully post on your website as I think people need to know about this. About two months ago I called Chapman Auto Glass to see if they could possibly repair a leak in the windshield of my 2006 Mazda, which I had replaced back in December by (name removed), whom I could not get to come back and fix the leak. Little did I know the leak would be the least of my worries! After looking for the leak for a short time he came into the house and wanted to show me the problem, I told him to just fix the leak as I was very frustrated with the situation and just wanted it fixed. Brian explained the problem to me, that it was dangerous, and that it would not be a “simple fix” and that I really needed to see the issue. When we walked out into the garage Brian climbed into my car and literally pushed the windshield out of my car with his hands!! He than explained that the previous installer did not use ANY of the primers that were needed for the adhesive to hold the windshield in place and he also pointed out where the installer had not primed the vehicle and I now had rust starting to develop on my relatively new car. I called (name removed) to see if they were going to cover the cost of fixing their mistake I was informed that their warranty was void as soon as anyone else touched the windshield without them having seen the issue firsthand. I obviously had Brian install my windshield as my options were limited at that point. When the job was finished it looked the same as the last windshield only this time I had seen what had been done during the installation. After Brian left I called another auto glass shop and asked them several questions pertaining to windshield replacement and was told the same thing as what Brian had told me. I hope letter this saves someone else some hard earned money and frustration.

Susan - Albuquerque
I had my back glass broken by vandals and a large rock in my 2001 Buick Century late at night on April 12. I called around the next morning praying to find someone to replace the glass before it rained or something else happened to ruined my interior. I was not able to find anyone who was able to fix the glass right away due to it being a Sunday, Chapman Auto Glass offered to meet me at their store and keep the car inside for the night until they were able to get the glass and install it on Monday. They did not need to offer that service, but they did! Thanks Again!

Joel B. - Albuquerque
I had a rock fly through the back windshield of my Yukon XL when my husband was mowing the lawn. If you knew me this would be a tragic event as I love my truck. I called my insurance company and was referred to Brian at Chapman Auto Glass. This was my first experience with him and he was helpful and made arrangements to come to my house on a Saturday morning to fix my back glass. I am a very picky person and wanted to make sure that the new glass that he was putting in was similar to my old glass and actually talked to him about the difference in dealer glass and the glass he was going to order for me. He came out, glass turned out to be just like my old one and he had it in and everything cleaned up in no time. I also had an issue with my front glass that was repaired through the GM dealership and Brian was able to take a look at that for me and fix the area that was leaking air. I could not get the dealership to fix the front glass issue even though they installed it. I was extremely pleased with everything he did and was impressed that he would take the time to help me on my other glass issue as well. He provided me excellent service and I have recommended him to everyone I know.

Peggy Sue - Albuquerque
Called Chapman Auto Glass to repair a rock chip on my Impala caused by a thrown rock while driving on the interstate. The technician was very professional and courteous on the phone and while at the car he took the time to explain the repair process as well as the risk involved while performing the repair. I am extremely pleased with the outcome of the repair as well as my experience with Chapman Auto Glass during this very frustrating time. I understand why my insurance company recommended them.

Donna B. - Rio Rancho
Chapman Auto Glass has been replacing or repairing our fleet vehicle windshields since he started his business and he has always been competitively priced. It is his prompt service and knowledge that we truly appreciate and why we keep calling him. Brian is willing to go the extra mile when we need him to. I will continue to recommend Chapman Auto Glass to everyone I know.

Chad - Academy Roofing
Chapman Auto Glass repaired my rock chip and it is hardly noticeable! They not only repaired my chip but they also walked me through the hassle of filing a claim with my insurance company.

Kim D. - Albuquerque
You guys did an awesome job on my Silverado windshield! I came out after work and it was done... no problems and no hassles. Thanks Again!

Jim K. - Albuquerque
What an improvement!!! I didn't realize my old windshield was so bad, everything is so clear now. I really appreciated that you were able to remove my old windshield at my home in the front yard, when it was convenient for me! I will recommend you to everyone! Thank you so much!

Jacque A. - Rio Rancho

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